Customer reviews
Our daily job is to improve our quality of service. Thank you to everyone who contributes
4.8
for 13 reviews
collected over 36 months 69.2 % of our customers recommend our services Collected since 29/05/2020 : 21 reviews 
Published at 06/11/2023 - Submited at 06/11/2023 by Italian Research Center in Catania - Italy - purchase of a system: CSM/Win + mercury probe and accessories to mainly measure SiC and GaN samples + machine demo installed on 30/10/2023
Direct acquisition from people, without intermediate, proposed solutions, good training and installation experienced.
Simple machines with interesting performances
The training and assistance during installation is something that should be strongly recommended to clients (as it was for us). For us it was important and satisfying.
Published at 06/07/2023 - Submited at 05/07/2023 by Facultad de Ciencias - Universidad Autónoma de Madrid - Spain - purchase of Mercury Probe Station with 6" platform purchased on 01/03/2023
The Hg-probe equipment shows a very nice cost-benefit figure. A close relationship with commercial staff and a fast response to my questioons is also something be appreciative of.
There were a couple of defects in the equipment which delayed the setup. One was a minor change, but the other made te quipment inoperative. Maye that could be avoided with a better quality control of the goods sent. On the ohter hand, as I already mentioned, staff response to these problems was fast and flawless.
Published at 12/06/2023 - Submited at 12/06/2023 by Dipartimento di INGEGNERIA DELL’INFORMAZIONE – Università di Pisa - Italie - Purchase of Jandel Multi-Height probe delivered on 04/04/2023
Timing and support.
I'm really satisfied of my experience with the company. I don't see how can I help to further improve the already excellent service the company provides.
Published at 09/03/2023 - Submited at 08/03/2023 by AGH University of Science and Technology Institute of Electronics - Poland - purchase of Jandel Multi-Height probe & Jandel Resisity Test Meter RM3000 delivered on 17/01/2023
great contact
flexibility
efficient handling of the matter
assortment, communication was very well done
Published at 01/04/2022 - Submited at 31/03/2022 by Welcome, UC Louvain - Belgique - purchase of PSE-S box of 5 tips delivered on 28/03/2022
products corresponding to our needs, and impeccable service
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Published at 26/07/2021 - Submited at 22/07/2021 by TDK Sensors AG & Co. KG, Berlin / Deutschland - purchase of 1 heater blanket + Universal Window for OEMGroup Tool delivered on 29/06/2021
- one contact person for several companies
- fast reply
-
Published at 15/07/2021 - Submited at 15/07/2021 by R2D Automation, Clapiers / France - purchase of 5 Motoreducteur 24V - 4AB0170 and 3 Motoreducteur 24V - 4AB0171 delivered on 15/07/2021
The communication was perfect !
Nothing
Published at 24/06/2021 - Submited at 24/06/2021 by ON Semiconductor, Oudenaarde/Belgium - purchase of 3 probe heads NEW types for CDE and KLA-PROMETRIX equipments shipped on 24/06/2021
Parts are on stock.
Keep probes on stock for fast delivery.
Published at 14/06/2021 - Submited at 11/06/2021 by ETH Zürich, Institute for Quantum Electronics, Zürich / Switzerland - purchase of 4 boxes of 5 Tungsten probe Tips shipped on 08/06/2021
Fast shipping due to geographical proximity
All good, keep up the good work!
Published at 18/03/2021 - Submited at 18/03/2021 by STMicroelectronics Tours, France - Refurbishment Canon Exposure Shutter Unit, Part Number : BG3-5450/7360 shipped on 16/03/2021
I only take care of the administrative part of the shipments but I can say that the communication is impeccable
Very good service. No idea of suggestion.
No idea of suggestion.
Published at 08/03/2021 - Submited at 05/03/2021 by Shin-Etsu Handotai Europe Ltd - purchase of Probe tips P/N : PSE-T shipped on 05/03/2021
They are reliable with quick delivery
None
Published at 05/03/2021 - Submited at 04/03/2021 by Microsoft Rhopoint MSGroup, UK - purchase of Software CV/IV to be used with Keysight E4980A & Keithley 2614B + Mercury probe shipped on 03/03/2021
Helpful Advice, prompt responses, excellent service
Very satisfied, no additional suggestions needed
Published at 20/01/2021 - Submited at 20/01/2021 by NXP Semiconductors - Maxon Motor SERV.437.32951 shipped on 18/01/2021
cooperate with suppliers to constantly improve product quality.
see answer on previous question. Part quality is the key word for this industrie.
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